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IT Department Collaboration

IT Department Collaboration

Infinity offers an impressive array of hardware, software and service solutions tailored to the needs of IT departments of all shapes and sizes. 

Our approach to IT Partnering or IT Collaboration is unparalleled in our industry. We believe that a true IT partner provides much more than hardware and the occasional hourly service call. We produce a true solution for your business that can include partial or full support for hosted applications or servers, IT Strategy and Consulting Services, or support for your in-office hardware and software.

Infinity IT Collaboration provides

  • Proactive support at a fixed monthly cost
  • Emergency on site and remote support
  • Remote resolution of issues more than 90% of the time
  • Dedicated account managers
  • Support for your existing IT department
  • Help Desk services
  • Monitoring services
  • Ticket tracking, monitoring and reporting

A partner should provide more than just technical skills. They should make you better by offering efficient collaboration, enabling your IT department to focus on what they do best. Our team of professionals will communicate with your team using our industry-leading collaboration platform. Service calls are as easy as a click of a button. Gone are endless phone sessions, misunderstandings, broken paper trails and 'we versus you' thinking. We even provide a ticket tracking, monitoring, reporting and remote control platform for your team that even the largest IT departments dream of having.

The right solution!

If you are looking for a partner that makes you better and improves the level of service your firm requires, contact one of our solution providers for a no cost/no obligation demonstration of our collaboration platform.